Our refund policy is designed to ensure a fair and consistent experience for all participants. All purchases, including weekly and monthly subscriptions or a la carte purchases, are final sale, with no refunds provided for previous months, or years irrespective of participant logins.

The memberships retain the discretion to refuse refunds.

While we strive for seamless operations, technical glitches with the technology or website downtime may occur. We are committed to swift resolution and reporting of any issues, but no refunds will be given for temporary access problems.

Your engagement and payment with the memberships signifies your acceptance of these refund policy terms as we collectively work towards creating an inclusive and transformative community.

There is no 30-day Cancellation Policy for our weekly, monthly or yearly membership. Cancel anytime. However, there will be no refunds for what you have already paid. Please refer to our Refund Policy for further details.

At The Makaranda Method, we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide us.

Information We Collect:

Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you contact us or use our services.

Session Information and notes:

During Makaranda Method sessions, we may collect information related to your goals, challenges, and progress to provide personalized services. We often take notes during our sessions and will send them to you by email.

Use of Information:

Personalization: We use the information collected to personalize your experience and tailor our services to meet your individual needs.

Communication: We may use your contact information to communicate with you regarding appointments, updates, and relevant information about our services and newsletters.

Improvement: We may analyze the information collected to improve our services and better understand the needs of our clients.

Disclosure of Information:

Confidentiality: We prioritize the confidentiality of your personal information and do not disclose it to third parties without your consent, except where required by law.

Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as scheduling platforms or payment processors.

Data Security:

Protection Measures: We implement security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

Confidentiality: Our staff and any third parties involved in providing our services are committed to maintaining the confidentiality of your information.

Your Rights:

Access and Correction: You have the right to access and update your personal information. If you would like to review or correct any information we hold about you, please contact us.

Opt-Out: You may choose to opt out of receiving communications from us at any time by contacting us or using the unsubscribe link provided in our emails.

Changes to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this Privacy Policy periodically.

By working with The Makaranda Method, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@themakarandamethod.com

Last updated: February 2024